What is Hip
- Hosted IP PBX is a Voice over IP solution that allows businesses to employ advanced IP PBX calling features without the need for onsite PBX equipment.
- An outsourced, fully hosted and managed PBX sitting in the IS cloud
- Allowing for full extension and switchboard capability with user feature set
- IP voice end-to-end starting with the handset and ending with the call termination
- A fully managed solution from IS, with no prior infrastructure investment required
- One time deployment cost thereafter opex based with a monthly per user fee
- Flexibility, reliability and scalability
Why outsource VoIP services
- The complexity of VoIP technology.
- Management reluctance to hire VoIP staff.
- The scaling efficiencies provided by third-parties supporting thousands of VoIP users.
- A financial preference for fixed monthly payments (often available), as with software as a service (SaaS).
Why Tevtal Technology?
- Redundancy: Carrier grade resilience
- Disaster Recovery
- Rapid / Centralised deployment of software upgrades and features
- Future proof your network: Next-generation voice solutions
- IS MPLS Network Foundation
- All the features of a PBX without associated leased, capital, maintenance and support costs
- Centralised routing intelligence (no onsite premi cells etc)
HIP - Solution Features
- VoIS Mail (VoIS Portal and VoIS Mail to Email)
- Call Transfer – Blind and Consultative
- Call Waiting
- DID
- CLI
- Call Logs (Stored on BroadSoft)
- Call Pickup
- Three Way Calling
- Voice Portal Access
- Web Portal Access
- Directory Lookup
- Call Forwarding
- DND
- Personal Contacts
- XML Browser
- Speed Dial 8 / 100
Benifits and advantages
- Keep your number: GNP allows you to keep your existing number range
- DID: Allows for Direct Inward Dialling on inbound calls
- CLI: Caller Line Identification is displayed on all outbound calls
- Community Calling: GNP enables all calls to and from the customers sites to be Community calls therefore increasing the overall savings per site
- Flexibility: Move offices within your region without having to change your numbers
- Scalability: Add numbers to your existing sites
- No Capex: No Setup/Change over fees